Article Index:
Page 6 of 8
Customer Responsibilities
We request you to complement our efforts by ensuring the following:
Employer:
- Submit your returns data electronically– i.e. either in diskette, flash disk or CD.
- Pay contributions for each month before the 15th day of the ensuing month. Please remember that payment made after the 14th day of the ensuing month attracts interest.
- Ensure that all your employees are registered and contributions paid on their behalf. There should be no discrimination, on account of referring to some employees as casual or permanent.
- Do not use contributions deducted on behalf of employees as a new investment in your business.
BE AN EAGLE:
- NSSF is like an eagle. We urge all the self employed and those in full time employment to join us in our endeavour to create and hunt for wealth. Together we can soar into the sky without tiring or fainting. Together we can remain faithful and great partners in development. Together we can conquer poverty and make the government vision of 2030 a reality. Together we can make NSSF the best pension’s scheme ever.
Employees/Contributors:
- Register with NSSF as soon as you start working, if you have not been registered previously.
- Constantly obtain your statement to ensure that your contributions are properly credited into your account.
- Report in confidence to the nearest NSSF office if your employer fails to have you registered or fails to remit your contributions.
- Give us your feedback on our service provision.
- Be honest and reasonable when dealing with us.
